Leadership Challenge Diversity Management
Growing internationalisation and migration lead to diversity in the workplace and in teams. In order to develop the full potential of such teams it is necessary to manage the unique needs of all the team members. Diverse cultural backgrounds, ethnicities and languages result in diverse customs, values, attitudes and work styles. Teams working under such circumstances need to be managed in a way that allows for the unique needs of each team member and the development of the full potential of the whole team.
Successful management of diverse teams aims at mutual acceptance and trust. In order to reach these goals, the right management- and communication tools must be applied. If the specific needs of diverse teams are not met, barriers regarding communication and cooperation may arise. If such conflicts remain unresolved, team performance may go down and the conflicts may escalate. Intercultural Mediation can help to rebuild communication, cooperation and team efficiency.